Volvo Group Australia has announced that Tony O‘Connell has been appointed vice president sales, Volvo Trucks Australia.

Volvo Group Australia president and CEO Martin Merrick said the appointment demonstrated the group‘s confidence in O‘Connell‘s expertise in understanding and responding to customers‘ needs.

“Tony has been a valuable part of the Volvo Group family for the past 13 years. He has a deep understanding of our customers gained through a variety of roles at the group over this time,” Merrick said.

“He has led the development of aftersales and services through close partnership with our dealership network in Australia and New Zealand by delivering superior customer service. With a career grounded in grassroots customer work at dealership level, Tony brings deep insight and passion for the brand to the role.

“I have full confidence that Tony will lead the Volvo Trucks Australia team through an exciting time ahead for the brand, and further build on its great market success in Australia and New Zealand to deliver a premium customer experience.”

O‘Connell started with Volvo Group Australia as a project coordinator in 2005, and was subsequently promoted to a series of roles in project management, business development and retail support. He was most recently aftersales and services vice president.

O‘Connell said he is looking forward to working even more closely with customers of all sizes to demonstrate the strength of the Volvo Trucks brand.

“My role in aftersales and services has been focused on helping to resolve issues before they become problems, which means getting close to customers to understand their businesses and their priorities,” O‘Connell said.

“This has given me invaluable insight into what matters most to our customers, and I am looking forward to translating this into my new role leading Volvo Trucks Australia.”