Keith Andrews Trucks (KAT) Auckland has appointed Cory Dainton as service manager.
Cory has been with the KAT business as a technician since 2013 and is held in high regard for his technical ability and desire to take on the hard tasks.
“I have always liked doing the jobs no one else wanted to,” said Cory, who began his career as a parts rep in Kerikeri. “KAT Manukau is an extremely busy shop and now instead of managing one job at a time, I’ll have 18 technicians to oversee. It’ll be a steep learning curve, but it’s an awesome team and I’ve got heaps of support.”
Cory says one thing that has helped a lot in his career development is the training he’s received.
“The Fuso NZ training has been massive in terms of my progress. It’s well led, very hands-on and applicable to everyday work – I always come back having learnt heaps.”
Cory is now looking forward to applying his experience and newfound knowledge to ensure his team delivers “servicing at 100%”.
“That means every customer leaves 100% satisfied that they have received the best possible service. It’s a big ask, but that’s our goal and a good team should be able to deliver that.”
Auckland branch manager Martyn Dawson says that wherever possible, the Keith Andrews network will always look to appoint internally.
“We have high standards and bringing people through who are already clear about those expectations and can lead on that basis makes all the difference,” said Martyn.
“Cory’s technical ability is highly respected among his colleagues and Fuso NZ. He strives to exceed dealership standards and expectations and his promotion is a great example of the opportunities and pathways open to KAT employees.”