Iveco‘s range of services is expanding and to help customers easily identify the brand‘s solutions that match their specific requirements, Iveco has launched Iveco On – which integrates a world of services and transport solutions designed to optimise the customers‘ productivity and TCO, while looking after the drivers‘ safety and comfortable life on board.

With Iveco On, customers are continuously in contact with Iveco‘s experts and dealers and provided with the answers that will keep their vehicles on the road and their business running. 

“Iveco On opens up a world of services imagined and designed just for our customers,” said Iveco brand president Thomas Hilse. “It creates an ecosystem of integrated solutions designed to help our customers manage their business more efficiently, easily and profitably. We are constantly developing new services to support them in new ways. Iveco On connected services mark a double breakthrough in customer care. First of all, they turn the vehicle into a platform that communicates and receives data in real time. Secondly, they turn Iveco into a true consultant to the customer and the driver. We are changing the very concept of service. Iveco On delivers today the transport services of tomorrow.”

The services offered under the Iveco On umbrella are organised in five clusters:

• Fleet, for efficient fleet management through fuel consumption and driver monitoring, mission planning, route optimisation and order dispatch. It includes the Iveco Web API that allows fleet owners to control their fleet from different brands in a single tool, thanks to a flexible data integration.

• Uptime to keep the vehicle on the road, avoiding unforeseen breakdowns and providing roadside assistance. The vehicle monitoring, ensured through the control room, allows Iveco to provide remote assistance, avoiding unplanned stops. In addition, Iveco Top Care gives premium customers the priority they deserve in case a repair is needed.

• Care, to look after the owner, the driver and the vehicle while on the road with vehicle monitoring and reporting. The Smart Report provides customers and drivers with tips on how to improve the driving style for fuel and vehicle optimisation. Truck drivers can also benefit from the Easy Way App, which, with a simple click, simplifies their life on board, maximising their comfort.

• Maintenance and repair for specialised assistance with a choice of tailored service contracts. ‘Elements‘ offers customisable service packages that are the best match for their needs.

• Original Iveco parts and accessories. Customers can enrich their vehicle with original accessories and purchase new parts from Iveco range of genuine parts, Reman and Nexpro.