“When you break the truck industry down to its core, it has, and will continue to be, based around a manufacturer, a dealer, and a customer. Providing consistently superior service levels across parts, sales, and service in our own dealer network is exactly what we aim for and strive to achieve.”

These were the words of Jason Keddie, dealer principal NZ retail and wholesale operations, when addressing customers, staff, and media at the opening of IVECO’s new $16 million headquarters in Wiri, South Auckland, on Wednesday evening.

(From left) Michele Lombardi (ANZ CNH Industrial managing director), Jason Keddie, dealer principal NZ retail and wholesale operations), Stefano Pampalone (chief operating officer for CNH Industrial APAC region), and Bruce Healy (Iveco business director for Australia and New Zealand).

In attendance also were senior CNH Industrial staff, including Stefano Pampalone, chief operating officer for CNH Industrial APAC region; Michele Lombardi, ANZ CNH Industrial managing director; Bruce Healy, Iveco business director for Australia and New Zealand; Michael Jonson, CNH Industrial CFO, and Daniele Maggiolini, head of parts CNH Industrial.

In a prime Roscommon Road location, the facility significantly raises IVECO‘s presence in the area and comprises administration and sales, a new 4,100sqm/33,000m3 parts warehouse containing 14,000 line items, a new 15-bay workshop with the country‘s only 60T flush-mounted lift able to pick up a loaded 23m unit, a five-tonne gantry crane, and state-of-the-art diagnostic equipment. When at capacity the facility will employ 50 staff.

Staff and guests attending the grand opening of IVECO‘s new Wiri headquarters.

“Our facility was not state-of-the-art and we were missing the service to our customers; our brand deserved better. We had good people and that was the main reason why we thought it was worth the investment,” said Pampalone prior to the ribbon cutting. He went on to thank staff and customers and promised some exciting new products in the near future.

A 15-bay workshop and 4100m2 parts centre adjoin the administration wing.