Daimler Truck and Bus Australia Pacific will start a new chapter in New Zealand from 1 April, working directly with dealerships to ensure local customers are able to receive optimum support.

Daimler has also moved to improve the dealership network for the Mercedes-Benz and Freightliner brands on both islands as part of the new commitment, with details to follow closer to April.

Dedicated New Zealand market staff will be appointed and will share their time between New Zealand and Australia, working directly with each dealership.

The more agile New Zealand model will ensure customers and dealers have a more direct line to Daimler Truck AG (in Portland and Stuttgart) through the Daimler Truck and Bus Australia Pacific operation, and will be able to better leverage its comprehensive back office operational support systems.

“This is by far the best outcome for Mercedes-Benz and Freightliner customers in New Zealand,” says Daimler Truck and Bus Australia Pacific president and CEO, Daniel Whitehead.

“The change we are announcing will allow us to provide the highest level of support for our customers and comprehensive dealership network for the long term in New Zealand,” he says.

Whitehead adds that Daimler already has the leading cabover product in the market (the Mercedes-Benz Actros) and we will soon introduce ‘the most advanced conventional truck in the country‘, the Freightliner Cascadia.

“This is the best product line-up we have ever had,” he says.