Privacy policy & Shipping

By purchasing a magazine subscription with Long Haul Publications Limited, you agree to the following terms and conditions:
 
1. Payment
 
We accept Visa and MasterCard and use the secure DPS payment system. All prices include GST and are in New Zealand dollars. Subscriptions are non-refundable and non-transferable, but may be transferred to an alternative recipient or in some cases, merge accounts. When paying for a subscription by credit card please note this is a one off payment for the cost of the subscription for the length of the subscription period. We do have other methods of payments such as, bank transfers and automatic payments. 
Please contact us on subs@nztrucking.co.nz for more information.
 
2. Customer Details
 
Any errors made in providing details to Long Haul Publications Limited are your responsibility. Long Haul Publications Limited will not be held liable for consequences that relate to any errors; including but not limited to failure to send magazines to the correct address. If you change your address or contact details, you need to advise Long Haul Publications Limited as soon as possible to ensure that the change happens on the future issue.
 
3. Renewing a subscription
 
Your magazine subscription will not automatically renew at the end of your subscription period. Before the end of your subscription period you will receive a renewal letter asking whether you wish to re-subscribe and providing instructions how to.
 
4. Cancellation
 
Please note that our subscription offers are non-refundable. In some cases we will refund any monies owing to you (i.e. under the Consumer Guarantees Act 1993) but this will be decided on a case-by-case basis. Alternatively you can transfer your remaining issues to a nominated party. Requests for cancellations will be actioned as soon as possible; however, any refund given can take up to three weeks.
 
5. Delivery
 
All prices are inclusive of delivery costs. Your subscription will commence once we have received payment from you and will begin with the next issue to go on sale unless otherwise specified.
• For monthly publications please allow up to four to six weeks for your first magazine.
• For international delivery, delivery time will vary dependent on magazine and country of delivery.
 
If a missed delivery occurs please let us know by emailing subs@nztrucking.co.nz, depending on your situation, we will either send you a replacement magazine or extend your current subscription period.
 
6. Back issues
 
Back issues are available for purchase depending on stock availability, please email subs@nztrucking.co.nz to see if the issue you are interested in is available.
 
7. Promotions
 
From time to time Long Haul Publications Limited may run prize draws for its subscribers or offer gifts to its new or returning subscribers. Subscription prize draws are available to all current subscribers at the published expiry date of the promotion. Subscription gift offers are available to those subscribers who sign up for a new subscription or renew a subscription after the commencement date and before the published expiry date of the promotion. The number of gifts available is limited and once exhausted the offer will be at an end. If gift/prize is unavailable, Long Haul Publications Limited in its discretion, reserves the right to substitute this gift/s to the equal value and/or specification. Long Haul Publications Limited is neither responsible nor liable for any damage to the gift/prize whilst in transit.
 
Prizes cannot be redeemed for cash, exchanged or transferred. Prizes draws are not available to international subscribers.
 
8. Privacy Policy
 
We collect personal information from you, including information about your:
 
· name
 
· contact information
 
· billing or purchase information
 
We collect your personal information in order to:
 
· provide our magazine to you
 
· communicate with you by email, phone or email
 
· conduct competitions and promotions
 
Besides our staff, we share this information with:
 
· our service providers such as printer and distribution company in order to deliver the magazine to you every month.
 
· competition sponsors in order to provide prizes
 
Providing some information is optional. If you choose not to enter Name, mailing address and payment details, we'll be unable to process your order.
 
We keep your information safe by firewalls, password access, secure servers and encryption of credit card transactions.
 
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us admin@nztrucking.co.nz
 
9. No Liability
 
Long Haul Publications Limited nor its staff or agents shall be liable for any cost, loss or damage whatsoever arising as a result of a failure to act on delivery instructions.
 
10. Contact
 
If you have a particular question which is not addressed here please get in touch with us directly at subs@nztrucking.co.nz